Wellness Front Desk & Member Experience Specialist

thejointchiropractic; Westminster (CO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

Short-term disability

Long-term disability

Job summary

The Joint Chiropractic in Westminster, CO is seeking a Front Desk Coordinator to deliver friendly, professional service and drive clinic growth. You will manage check-ins, scheduling, and member conversions, while supporting daily front desk operations in a fast-paced environment.

Ideal candidates have strong customer service, sales experience, and the ability to multi-task across phone, computer, and in-person interactions.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of customer service and sales experience preferred.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated, and confident in a goal-driven environment.
• Positive attitude with a team-oriented mindset.
• Must be able to stand/sit for long periods and lift up to 50 pounds.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support the clinic’s sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Skills

Customer service

Sales experience

Phone skills

Multitasking

Team-oriented

Positive attitude

Education

High school diploma or equivalent

Tools

POS software

Job description

The Joint Chiropractic in Westminster, CO is seeking a Front Desk Coordinator to deliver friendly, professional service and drive clinic growth. You will manage check-ins, scheduling, and member conversions, while supporting daily front desk operations in a fast-paced environment.

Ideal candidates have strong customer service, sales experience, and the ability to multi-task across phone, computer, and in-person interactions.