Front Desk & Wellness Membership Specialist

thejointchiropractic; Longmont (CO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health, Vision, Dental, Life

STD/LTD

Career growth potential

Bonus opportunities

Job summary

The Joint Chiropractic in Longmont, CO seeks a Front Desk Coordinator to deliver a warm, professional first impression and manage daily front desk operations in a fast-paced retail healthcare setting.

You will greet patients, handle check-in, schedule appointments, promote wellness plans, support clinic sales goals, and collaborate with chiropractors to ensure a smooth patient experience while maintaining organized records.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of customer service and sales experience preferred.
• Strong phone, computer, and multitasking skills.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support the clinic’s sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Skills

Customer service

Sales experience

Phone skills

Multitasking

Team oriented

Education

High school diploma or equivalent

Tools

POS software

Job description

The Joint Chiropractic in Longmont, CO seeks a Front Desk Coordinator to deliver a warm, professional first impression and manage daily front desk operations in a fast-paced retail healthcare setting.

You will greet patients, handle check-in, schedule appointments, promote wellness plans, support clinic sales goals, and collaborate with chiropractors to ensure a smooth patient experience while maintaining organized records.