Wellness Front Desk Coordinator - Scheduling & Patient Experience

ADP, Inc.; Camden (DE); On-site; USD 34,000 - 42,000; Full time

Job summary

Pure Wellness in Camden, DE is seeking a full-time front desk coordinator to join our growing clinic. You will be the face of the office, greet patients, manage scheduling, and handle routine clerical tasks to keep the clinic running smoothly.

Experience in chiropractic, wellness, or related healthcare is preferred. Strong communication, organization, and attention to patient confidentiality (HIPAA) are essential for success in this role.

Qualifications

• High school diploma or GED required or equivalent.
• CPR certification preferred.
• Experience in chiropractic, wellness, or alternative medicine preferred.
• Strong communication and organizational skills.
• Maintaining patient confidentiality (HIPAA) is essential.

Responsibilities

• Greet and assist patients at front desk and coordinate scheduling.
• Answer phones, direct calls, and perform routine clerical work.
• Check voicemails/emails for schedule changes and coordinate with doctors.
• Maintain exam and patient intake forms and records.
• Ensure cleanliness and inventory of the front office and treatment areas.
• Educate patients on health insurance benefits and coverage.
• Collect patient payments and manage insurance information.
• Maintain HIPAA compliance and patient confidentiality.

Education

High school diploma or GED

CPR certification (preferred)

Job description

Pure Wellness in Camden, DE is seeking a full-time front desk coordinator to join our growing clinic. You will be the face of the office, greet patients, manage scheduling, and handle routine clerical tasks to keep the clinic running smoothly.

Experience in chiropractic, wellness, or related healthcare is preferred. Strong communication, organization, and attention to patient confidentiality (HIPAA) are essential for success in this role.