Wellness Front Desk Associate — Elevate Client Experience

Myodetox Group; Los Angeles (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Staff sessions

401k match

Cell phone allowance

Holiday closures

Sick time

Pet insurance

Job summary

Myo in Los Angeles is hiring Front Desk Associates to deliver exceptional client experiences across phone, in-person, and written communications. You’ll guide clients through Myo’s services, manage clinic schedules, and handle billing and documentation.

Join a team that values hospitality, attention to detail, and proactive problem-solving. Ideal candidates have 1+ year in customer service or hospitality, with a passion for client care, strong communication, and a collaborative mindset.

Qualifications

• 1+ year in customer service or hospitality.
• Passionate about delivering great client experiences.
• Detail-oriented and takes pride in their environment.
• Confident communicator who can clearly explain services and value.
• Business-minded with an understanding of booking and client flow.
• Thrives in a fast-paced, dynamic setting.
• Curious, proactive, and solutions-oriented.
• Authentic, team-oriented, and comfortable speaking up.
• Prioritizes personal well-being to show up at their best.

Responsibilities

• Deliver exceptional, on-brand client service across phone, in-person, and written communication
• Guide new clients through Myo’s services with clear, confident messaging
• Manage and optimize clinic schedules, bookings, and waitlists
• Accurately handle billing, claims, invoices, and client documentation
• Keep the clinic clean, stocked, and running smoothly day-to-day
• Support client follow-ups, marketing efforts, and business-driving initiatives
• Collaborate with team members to ensure smooth shift transitions

Skills

Customer service

Hospitality

Communication

Attention to detail

Booking management

Team collaboration

Job description

Myo in Los Angeles is hiring Front Desk Associates to deliver exceptional client experiences across phone, in-person, and written communications. You’ll guide clients through Myo’s services, manage clinic schedules, and handle billing and documentation.

Join a team that values hospitality, attention to detail, and proactive problem-solving. Ideal candidates have 1+ year in customer service or hospitality, with a passion for client care, strong communication, and a collaborative mindset.