Front Desk Associate - Los Angeles Talent Community

Myodetox Group; Los Angeles (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Staff sessions

401k match

Cell phone allowance

Holiday closures

Sick time

Pet insurance

Job summary

Myo in Los Angeles is hiring Front Desk Associates to deliver exceptional client experiences across phone, in-person, and written communications. You’ll guide clients through Myo’s services, manage clinic schedules, and handle billing and documentation.

Join a team that values hospitality, attention to detail, and proactive problem-solving. Ideal candidates have 1+ year in customer service or hospitality, with a passion for client care, strong communication, and a collaborative mindset.

Qualifications

• 1+ year in customer service or hospitality.
• Passionate about delivering great client experiences.
• Detail-oriented and takes pride in their environment.
• Confident communicator who can clearly explain services and value.
• Business-minded with an understanding of booking and client flow.
• Thrives in a fast-paced, dynamic setting.
• Curious, proactive, and solutions-oriented.
• Authentic, team-oriented, and comfortable speaking up.
• Prioritizes personal well-being to show up at their best.

Responsibilities

• Deliver exceptional, on-brand client service across phone, in-person, and written communication
• Guide new clients through Myo’s services with clear, confident messaging
• Manage and optimize clinic schedules, bookings, and waitlists
• Accurately handle billing, claims, invoices, and client documentation
• Keep the clinic clean, stocked, and running smoothly day-to-day
• Support client follow-ups, marketing efforts, and business-driving initiatives
• Collaborate with team members to ensure smooth shift transitions

Skills

Customer service

Hospitality

Communication

Attention to detail

Booking management

Team collaboration

Job description

At Myo, our mission is to raise body IQ globally. We aim to empower clients with the tools they need to move better, feel better, and do what they love—longer. We envision a world where everyone feels empowered to care for their bodies with clarity and confidence.

Myo is modern physical therapy to futureproof your body. Through 1:1 expert care, our team of physiotherapists, chiropractors, and massage therapists use full-body awareness and proactive insights to intercept injury, reduce pain, and improve your everyday. With 20 locations (and counting!) across Canada and the U.S. Myo is leading the movement-health conversation and inspiring the world to make proactive care a part of everyday life.

Connect With Us - Join Our Talent Pool (Front Desk Associates)

This posting is part of our evergreen approach to building a network of like-minded Front Desk Associates who align with our mission and values. Whether you’re an experienced administrator or just starting your career in client experience, we’d love to connect with you. By applying here, you’re taking the first step toward joining a team that plays a key role in delivering an exceptional client journey.

Front Desk Associates are the first point of contact at Myo - creating welcoming, seamless, and high-quality experiences for every client who walks through our doors.

While we may have active opportunities, this posting also allows you to express interest in roles across all our Los Angeles clinics—or simply stay connected for future openings as we continue to grow. You can expect to hear back from us within a week, as building genuine connections matters to us.

Why Work at Myo

• More than a typical front desk role — you play an important part in shaping each client’s experience and helping them feel supported from the moment they walk in.
• Grow in a company that invests in you — benefit from ongoing coaching, mentorship, and access to personal development resources that help you build skills you’ll use for life.
• Develop sales and client experience skills — learn how to educate clients, recommend services, and create a seamless experience that keeps people coming back.
• Gain hands‑on experience in hospitality — deliver a high‑quality, personalized experience that goes beyond expectations and sets the tone for every visit.
• Work that feels meaningful — be part of helping people move and feel better, while being valued as an individual on your team.

What You’ll Do

• Deliver exceptional, on‑brand client service across phone, in‑person, and written communication
• Guide new clients through Myo’s services with clear, confident messaging
• Manage and optimize clinic schedules, bookings, and waitlists
• Accurately handle billing, claims, invoices, and client documentation
• Keep the clinic clean, stocked, and running smoothly day‑to‑day
• Support client follow‑ups, marketing efforts, and business‑driving initiatives
• Collaborate with team members to ensure smooth shift transitions

Who We’re Looking For

• 1+ year in customer service or hospitality
• Passionate about delivering great client experiences
• Detail‑oriented and takes pride in their environment
• Confident communicator who can clearly explain services and value
• Business‑minded with an understanding of booking and client flow
• Thrives in a fast‑paced, dynamic setting
• Curious, proactive, and solutions‑oriented
• Authentic, team‑oriented, and comfortable speaking up
• Prioritizes personal well‑being to show up at their best

Myo Benefits + Perks

• Complimentary Staff Treatment Sessions
• 401k Program with a Company Match
• Cell Phone Allowance
• Select holiday closures
• Sick time
• Pet insurance

$20.50 - $22.50 an hour

Apply today - here's what you can expect

Our Hiring Process

We aim to create a thoughtful, engaging hiring experience that reflects our client experience. If selected, you’ll meet with our Operations Lead to discuss your background, strengths, and goals, while getting a feel for the clinic and team environment.

We’re excited to meet you and explore the possibilities together!

Learn more about us through our YouTube and Instagram.