Founding Front Desk Associate — Elevate Client Experience

Myo; Manhattan Beach (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Complimentary Staff Treatment Sessions

401k Program with a Company Match

Cell Phone Allowance

Select holiday closures

Sick time

Pet insurance

Job summary

Myo is launching its Manhattan Beach clinic in October 2026 and is building a founding team from the ground up. We’re seeking a standout Front Desk Associate who will help bring the Myo experience to life from day one.

As a founding Front Desk Associate, you’ll shape the client experience and team culture, serving as one of the first faces clients meet. You’ll ensure a welcoming, high-energy environment while supporting day-to-day clinic operations.

Qualifications

• 1+ year in customer service or hospitality.
• Passionate about delivering great client experiences.
• Detail-oriented and takes pride in their environment.
• Confident communicator who can clearly explain services and value.
• Business-minded with an understanding of booking and client flow; thrives in a fast-paced setting.
• Curious, proactive, and solutions-oriented.
• Authentic, team-oriented, and comfortable speaking up.
• Prioritizes personal well-being to show up at their best.

Responsibilities

• Deliver exceptional, on-brand client service across phone, in-person, and written communication.
• Guide new clients through Myo’s services with clear, confident messaging.
• Manage and optimize clinic schedules, bookings, and waitlists.
• Accurately handle billing, claims, invoices, and client documentation.
• Keep the clinic clean, stocked, and running smoothly day-to-day.
• Support client follow-ups, marketing efforts, and business-driving initiatives.
• Collaborate with team members to ensure smooth shift transitions.

Skills

Customer service

Hospitality

Communication

Detail-oriented

Team player

Job description

Myo is launching its Manhattan Beach clinic in October 2026 and is building a founding team from the ground up. We’re seeking a standout Front Desk Associate who will help bring the Myo experience to life from day one.

As a founding Front Desk Associate, you’ll shape the client experience and team culture, serving as one of the first faces clients meet. You’ll ensure a welcoming, high-energy environment while supporting day-to-day clinic operations.