Wellness Experience Specialist — Front Desk & Sales

The Joint Corp.; Reno (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

The Joint Chiropractic in Reno is seeking a Front Desk Coordinator to deliver an exceptional patient experience while driving membership sales and clinic performance. You will greet patients, manage check-in/check-out, schedule appointments, and support operations to ensure a smooth, welcoming environment.

Ideal candidates are energetic, customer-focused, and organized, with a wellness mindset and a professional appearance.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of retail sales or customer service preferred.
• Availability to work evenings and weekends (Friday–Sunday).
• Professional appearance and demeanor reflecting the brand.
• Interest in wellness lifestyle and preventative care.

Responsibilities

• Greet members and patients warmly and professionally.
• Manage check-in/check-out using clinic systems (POS, Carbon).
• Maintain smooth patient flow for new and established visits.
• Answer phones, schedule appointments, and handle inquiries.
• Assist with onboarding forms and patient onboarding processes.
• Present memberships and packages; meet sales goals.
• Educate patients on chiropractic care and wellness benefits.
• Ensure clean, organized clinic operations and compliance.

Skills

Customer service

Sales-driven

Multitasking

Professional demeanor

Wellness mindset

Basic computer skills

Education

High School Diploma

Associate degree

Tools

POS systems

Carbon

Digital Blue Book

Job description

The Joint Chiropractic in Reno is seeking a Front Desk Coordinator to deliver an exceptional patient experience while driving membership sales and clinic performance. You will greet patients, manage check-in/check-out, schedule appointments, and support operations to ensure a smooth, welcoming environment.

Ideal candidates are energetic, customer-focused, and organized, with a wellness mindset and a professional appearance.