Wellness Experience & Sales Specialist

Restore Hyper Wellness - Kansas City, MO; Kirkland (WA); On-site; USD 60,174,000 - 71,635,000; Full time

Benefits offered by this job

Free uniforms

Training & development

Wellness resources

Employee discounts

Flexible schedule

Job summary

Restore Hyper Wellness is seeking a Restore Expert in Kirkland, WA to greet clients, conduct engaging studio tours, and tailor sales and service experiences to individual goals. You will educate guests on therapies, safety, and wellness benefits while helping drive memberships and retail success.

The role blends client care with operations and sales, offering training and a dynamic environment. Full-time or part-time hours and a strong focus on guest satisfaction are available.

Qualifications

• High School Diploma or equivalent.
• 1+ year in customer service and sales.
• Able to thrive in fast-paced environments.
• Strong multitasking and organizational skills.
• Proficient with technology and client management systems.
• Willingness to learn and problem-solve.

Responsibilities

• Lead engaging studio tours that highlight the benefits of our services.
• Deliver personalized sales and service experiences aligned with client goals.
• Educate clients on therapies, benefits, safety guidelines.
• Consistently help to achieve membership sales, renewals, and retail targets.
• Guide clients through onboarding, including waivers and POS profile creation.
• Manage inbound communications, scheduling, and service inquiries.
• Conduct proactive outreach for promotions, events, and wellness opportunities.
• Act as the central hub for daily studio operations, ensuring smooth flow and satisfaction.
• Anticipate and proactively address operational needs.
• Support marketing initiatives, pre-sale events, and community programs.
• Maintain high standards of cleanliness, safety, and hospitality.
• Promote Restore’s mission and enthusiasm for wellness in every interaction.

Skills

Customer service

Sales

Multitasking

Organizational skills

Technology proficiency

Problem-solving

Education

High School Diploma

Tools

POS systems

Job description

Restore Hyper Wellness is seeking a Restore Expert in Kirkland, WA to greet clients, conduct engaging studio tours, and tailor sales and service experiences to individual goals. You will educate guests on therapies, safety, and wellness benefits while helping drive memberships and retail success.

The role blends client care with operations and sales, offering training and a dynamic environment. Full-time or part-time hours and a strong focus on guest satisfaction are available.