Wellness Experience Coordinator

Canyon Ranch; Massachusetts; Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health plan after 30 days

25 Days personal and holiday time off

Maternity leave

Descripción de la vacante

Canyon Ranch is seeking a customer-focused team member to enhance guest experiences across wellness services and lectures. You will match guest goals with suitable offerings and provide on-site consultations, booking support, and personalized assistance.

The role requires strong communication, teamwork, and the ability to manage multiple tasks in a dynamic hospitality environment, with shifts spanning 7:30 AM to 9:00 PM. Health benefits and generous time off are provided.

Formación

• Bachelor’s degree preferred; equivalent combination of education, training, or work experience considered.
• Experience in the health and wellness industry or customer service required.
• Proficient with Microsoft applications; able to manage multiple projects and tasks.
• Strong communication and organizational skills; ability to work collaboratively in a team.

Responsabilidades

• Match guest intentions with the ideal combination of services, activities, and lectures.
• Assist on-property by answering calls, conducting one-on-one consultations, and booking or adjusting services.
• Gather, document, and follow up on guest preferences and requests to ensure a personalized experience.
• Stay informed on company offerings through training, emails, and collaboration with other department heads.

Conocimientos

Customer service

Communication

Team collaboration

Time management

Guest-focused

Educación

Bachelor’s degree or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Canyon Ranch is seeking a customer-focused team member to enhance guest experiences across wellness services and lectures. You will match guest goals with suitable offerings and provide on-site consultations, booking support, and personalized assistance.

The role requires strong communication, teamwork, and the ability to manage multiple tasks in a dynamic hospitality environment, with shifts spanning 7:30 AM to 9:00 PM. Health benefits and generous time off are provided.