Wellness Concierge & Front Desk Sales Pro

Massage Envy; Town of Clifton (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive base pay

Tips and bonuses

Healthcare for full-time

401(k) matching

Paid time off

Referral bonus program

Employee assistance program

Flexible schedule

Free massage or skincare service each月

Product discounts

Job summary

Massage Envy Clifton is seeking team members to deliver outstanding guest experiences in a wellness-focused environment. You will promote Total Body Care concepts, enroll clients in the Wellness Program, and book future services while driving homecare retail recommendations.

The role emphasizes strong math and computer skills, multitasking, and building positive guest relationships. A flexible schedule, competitive pay, and comprehensive benefits for full-time staff are offered.

Qualifications

• Previous retail or sales experience preferred.
• Must have good math and computer skills and the ability to multitask.
• Strong interpersonal skills to build relationships with guests.
• General knowledge of massage and skincare services is helpful.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on services and Wellness Program; book future services and retail.
• Support clinic flow: greet clients, schedule, answer calls, respond to emails.
• Grow and retain a client base through in-person and outreach efforts.

Skills

Retail experience

Math skills

Computer skills

People skills

Product knowledge

Tools

POS system

Job description

Massage Envy Clifton is seeking team members to deliver outstanding guest experiences in a wellness-focused environment. You will promote Total Body Care concepts, enroll clients in the Wellness Program, and book future services while driving homecare retail recommendations.

The role emphasizes strong math and computer skills, multitasking, and building positive guest relationships. A flexible schedule, competitive pay, and comprehensive benefits for full-time staff are offered.