Wellness Concierge & Front Desk Sales Pro

Massage Envy; Closter (NJ); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

401k matching

Health insurance options

Employee discounts on massage, skin, &

Wellness products

Job summary

Massage Envy in Closter, NJ is hiring a Wellness Advisor / Front Desk Sales & Client Experience Associate. This full-time role pays $18.00–$19.00 per hour with commissions on membership and retail sales.

You will provide warm, professional service and help guests choose services and products that fit their wellness goals. The position emphasizes long-term employment, community engagement, and growth within a multi-location organization.

Qualifications

• Experience in customer service, hospitality, retail, sales, healthcare, beauty, wellness, or a client-facing environment.

Responsibilities

• Provide warm, professional, red-carpet customer service.
• Build genuine relationships with members and guests.
• Schedule and rebook appointments.
• Help maximize therapist and esthetician schedules.
• Professionally handle phone calls, texts, and client requests.
• Assist with check-in, checkout, and account questions.
• Maintain an organized, polished front desk environment.

Skills

Customer service

Hospitality

Retail

Sales

Job description

Massage Envy in Closter, NJ is hiring a Wellness Advisor / Front Desk Sales & Client Experience Associate. This full-time role pays $18.00–$19.00 per hour with commissions on membership and retail sales.

You will provide warm, professional service and help guests choose services and products that fit their wellness goals. The position emphasizes long-term employment, community engagement, and growth within a multi-location organization.