Wellness Front Desk & Sales Associate

Cosmotek College; San Jose (CA); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Employer-paid healthcare

Matching 401(k)

Paid time off

Employee referral bonus

Employee Assistance Program

Flexible schedule

Training

Free massage or skincare service

Job summary

Massage Envy Blossom Hill is hiring to support guests on their wellness journey. You will deliver exceptional service, educate clients on services, and help book future appointments while promoting homecare retail purchases.

The role also involves greeting clients, handling scheduling, calls and emails, and contributing to client retention. The team offers employer-paid health benefits for full-time staff, a 401(k) match, paid time off, referral programs, and flexible scheduling to support

Qualifications

• Retail or sales experience preferred.
• Excellent math and computer skills; able to multitask.
• Strong people skills; build positive guest relationships.
• Knowledge of massage and skin care services is a plus.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on services and Wellness Program; book future services and encourage homecare purchases.
• Manage clinic flow by greeting clients, scheduling services, answering calls and emails.
• Grow and retain a client base through in-person and phone/email outreach.

Skills

Math skills

Computer skills

People skills

Retail or sales experience

Job description

Massage Envy Blossom Hill is hiring to support guests on their wellness journey. You will deliver exceptional service, educate clients on services, and help book future appointments while promoting homecare retail purchases.

The role also involves greeting clients, handling scheduling, calls and emails, and contributing to client retention. The team offers employer-paid health benefits for full-time staff, a 401(k) match, paid time off, referral programs, and flexible scheduling to support