Sales & Wellness Associate — Membership Growth

Massage Envy; Branchburg Township (NJ); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Membership sales incentives

Flexible scheduling

Weekend shifts

Employee discounts

Health, dental, and vision insurance

401(k)

Training & development

Leadership growth

Team-oriented environment

Job summary

Massage Envy Branchburg is seeking a Sales & Wellness Associate to greet guests, educate on massage, skincare, and Wellness Program, and drive memberships. You’ll sell, upsell retail, rebook services, and support clinic goals in a fast-paced, team-oriented environment.

You’ll receive training, competitive pay of $16–$19/hour, incentives, and flexible scheduling, including weekend shifts. An emphasis on customer service and growth opportunities is core to this role.

Qualifications

• Experience in customer service, retail, hospitality, wellness, or sales.
• Friendly, positive, and professional demeanor.
• Outgoing personality and relationship-building skills.
• Able to start sales conversations and ask for the sale.
• Motivated to achieve individual and clinic sales goals.
• Willing to receive feedback and be coachable.
• Punctual, dependable, and reliable.
• Strong communication and conflict-resolution skills.
• Available to work evenings and weekends.

Responsibilities

• Greet members and guests with warmth and professionalism
• Answer calls and respond to inquiries
• Schedule, confirm, and manage appointments
• Check members in and out efficiently
• Educate guests about Wellness Program and memberships
• Present membership options and enroll qualified guests
• Rebook clients for future services
• Recommend home-care products based on client needs
• Re-engage prospective members via phone and email
• Partner with service providers to create great guest experiences
• Support clinic promotions and team goals
• Assist with daily clinic operations and admin tasks
• Maintain a clean, welcoming clinic

Skills

Customer service

Retail sales

Hospitality

Wellness

Sales

Job description

Massage Envy Branchburg is seeking a Sales & Wellness Associate to greet guests, educate on massage, skincare, and Wellness Program, and drive memberships. You’ll sell, upsell retail, rebook services, and support clinic goals in a fast-paced, team-oriented environment.

You’ll receive training, competitive pay of $16–$19/hour, incentives, and flexible scheduling, including weekend shifts. An emphasis on customer service and growth opportunities is core to this role.