Wellness & Community Engagement Coordinator

INNOVATIVE THE POINTE; Saint Petersburg (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Innovative The Pointe is seeking a compassionate, organized resident services professional to support well-being and engagement within a residential community. You will coordinate wellness programs, assist residents with access to services, and serve as a trusted resource for residents and staff.

The role requires excellent communication, strong organizational skills, and the ability to balance multiple tasks in a fast-paced setting, while fostering inclusivity and a respectful environment.

Qualifications

• Excellent interpersonal and communication skills with a resident-centered approach.
• Strong organizational abilities and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated ability to build rapport, maintain professionalism, and handle sensitive situations with discretion.
• Comfort working collaboratively with diverse groups of residents, staff, and community partners.
• Proficiency with standard office software and recordkeeping systems.
• Flexibility to support events, meetings, or resident needs as required.

Responsibilities

• Serve as a welcoming and approachable resource for residents, responding to questions, concerns, and wellness-related needs in a timely and professional manner.
• Coordinate wellness programs, activities, and community events that support physical, emotional, social, and mental well-being.
• Support residents in accessing available services, resources, and referrals as appropriate.
• Monitor community needs and communicate observations to relevant team members to help ensure a safe, supportive, and responsive environment.
• Maintain accurate records, documentation, and updates related to resident interactions, program participation, and follow-up actions.
• Collaborate with internal teams, external partners, and leadership to support resident satisfaction and program success.
• Assist with onboarding and orientation efforts to help new residents feel informed and connected.
• Promote a culture of respect, inclusion, accountability, and wellness throughout the residence.
• Help identify opportunities to improve services, engagement, and overall resident experience.

Skills

Interpersonal skills

Organizational skills

Multi-tasking

Discretion

Team collaboration

Office software

Event support

Job description

Innovative The Pointe is seeking a compassionate, organized resident services professional to support well-being and engagement within a residential community. You will coordinate wellness programs, assist residents with access to services, and serve as a trusted resource for residents and staff.

The role requires excellent communication, strong organizational skills, and the ability to balance multiple tasks in a fast-paced setting, while fostering inclusivity and a respectful environment.