Wellness Resident Coordinator

Prismhr Hire; Saint Petersburg (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Prismhr Hire seeks a compassionate, organized professional to support resident well-being within a residential community. You will coordinate wellness services, promote healthy routines, and serve as a trusted point of contact for residents and support teams.

The role focuses on coordinating programs, assisting residents in accessing resources, and fostering a safe, inclusive environment while collaborating with staff and external partners.

Qualifications

• Excellent interpersonal and communication skills with a resident-centered approach.
• Strong organizational abilities and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated discretion when handling sensitive situations.
• Comfortable collaborating with diverse residents, staff, and partners.
• Proficiency with standard office software and recordkeeping systems.
• Flexibility to support events and resident needs as required.

Responsibilities

• Serve as a welcoming and approachable resource for residents and address wellness-related needs promptly.
• Coordinate wellness programs, activities, and events supporting physical, emotional, social, and mental well-being.
• Assist residents in accessing services, resources, and referrals as appropriate.
• Monitor community needs and communicate observations to the team.
• Maintain accurate records of resident interactions, program participation, and follow-up actions.
• Collaborate with internal teams, external partners, and leadership to support satisfaction and program success.
• Support onboarding and orientation for new residents to help them feel informed and connected.
• Promote respect, inclusion, and wellness across the residence.
• Identify opportunities to improve services, engagement, and resident experience.

Skills

Interpersonal skills

Communication

Organization

Multitasking

Discretion

Collaboration

Tools

Office software

Recordkeeping systems

Job description

Overview

We are seeking a compassionate, organized, and resident-focused professional to support the well-being and engagement of individuals within a residential community. In this role, you will help foster a positive living environment by coordinating wellness-related services, promoting healthy routines, and serving as a trusted point of contact for residents and support teams.

Responsibilities

• Serve as a welcoming and approachable resource for residents, responding to questions, concerns, and wellness-related needs in a timely and professional manner.
• Coordinate wellness programs, activities, and community events that support physical, emotional, social, and mental well-being.
• Support residents in accessing available services, resources, and referrals as appropriate.
• Monitor community needs and communicate observations to relevant team members to help ensure a safe, supportive, and responsive environment.
• Maintain accurate records, documentation, and updates related to resident interactions, program participation, and follow-up actions.
• Collaborate with internal teams, external partners, and leadership to support resident satisfaction and program success.
• Assist with onboarding and orientation efforts to help new residents feel informed and connected.
• Promote a culture of respect, inclusion, accountability, and wellness throughout the residence.
• Help identify opportunities to improve services, engagement, and overall resident experience.

Qualifications

• Excellent interpersonal and communication skills with a resident-centered approach.
• Strong organizational abilities and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated ability to build rapport, maintain professionalism, and handle sensitive situations with discretion.
• Comfort working collaboratively with diverse groups of residents, staff, and community partners.
• Proficiency with standard office software and recordkeeping systems.
• Flexibility to support events, meetings, or resident needs as required.

Preferred Experience

• Experience in resident services, community coordination, wellness programming, hospitality, or a related field.
• Background in case coordination, social services, student life, property management, or similar support-focused environments.
• Familiarity with trauma-informed, person-centered, or culturally responsive approaches.

What We Offer

• A supportive and mission-driven work environment.
• Opportunities to make a meaningful impact on resident well-being and community life.
• Collaborative team culture with room for professional growth.
• Competitive compensation and benefits, based on experience and location.

Equal Opportunity

We are committed to creating an inclusive environment and welcome candidates from all backgrounds. Employment decisions are made based on qualifications, skills, and experience, without regard to any protected characteristic.