Wellness Clinic Operations Manager

LONGEVITY MEDICAL CLINIC PLLC; Tacoma (WA); On-site; USD 70,000 - 78,000; Full time

Benefits offered by this job

Employer paid health/dental/vision

401k with 4% matching

Paid time off: 15 days, 10 holidays, 1

Life and AD&D insurance

Positive, supportive work environment

Job summary

Longevity Medical Clinic in Washington is seeking a Clinic Manager to oversee daily operations, lead a dedicated team, and ensure patients receive exceptional experiences from start to finish.

You will hire, train, and mentor staff; develop protocols; manage scheduling, performance reviews, and billing; coordinate IT and vendor relations; and help drive monthly targets in a small, supportive healthcare setting.

Qualifications

• 2+ years leadership in a medical or wellness environment preferred.
• Excellent communication, organization, and time-management skills.
• Proficiency in Microsoft Office and comfort with billing or inventory software.
• High school diploma required; AA degree preferred.

Responsibilities

• Lead daily clinic operations and support staff with confidence and positivity.
• Hire, train, and mentor team members to ensure growth, engagement, and accountability.
• Develop and implement clinic protocols for services and programs.
• Manage employee scheduling, performance reviews, and timekeeping.
• Oversee patient membership management, lab reviews, and workflow accuracy.
• Provide top-tier customer service and resolve patient issues promptly.
• Audit staff tasks and monthly lab billing for accuracy and compliance.
• Coordinate IT troubleshooting and vendor relations.
• Manage accounts receivable, clinic refunds, and new account setups in Xero.
• Order medical supplies, specialty medications, and ensure operational readiness.
• Support business goals through strategy and team collaboration to meet monthly targets.

Skills

Leadership experience

Communication skills

Organization skills

Time management

Education

High school diploma

AA degree preferred

Tools

Microsoft Office

Billing software

Job description

Longevity Medical Clinic in Washington is seeking a Clinic Manager to oversee daily operations, lead a dedicated team, and ensure patients receive exceptional experiences from start to finish.

You will hire, train, and mentor staff; develop protocols; manage scheduling, performance reviews, and billing; coordinate IT and vendor relations; and help drive monthly targets in a small, supportive healthcare setting.