Medical Clinic Operations Lead

Graceworks Lutheran Services; Washington; On-site; USD 37,195 - 55,104; Full time

Job summary

Peninsula Community Health Services in Washington state seeks a Medical Clinic Manager to coordinate daily clinic operations and ensure high-quality patient care. The role supports staffing, training, and performance evaluation while working with program directors to optimize workflow and records in multiple locations.

The manager will supervise Medical Assistants, reception staff, and referral specialists; oversee staff meetings, marketing opportunities, and board participation when needed.

Qualifications

• Two to five years of customer service experience (required).
• One to two years of lead or supervisor experience (preferred).
• Active Medical Assistant license in Washington State (required).
• Active CPR Certification (required).
• Valid driver’s license (required).

Responsibilities

• Coordinate the day-to-day medical clinic operations.
• Maintain and coordinate daily medical support staffing levels.
• Identify training needs and facilitate staff development.
• Review and evaluate personnel, workflow, systems, equipment, and performance standards.
• Monitor patient care, records, data collection, and quality/risk management systems.
• Supervise Medical Assistants and reception staff; participate in staff meetings and committees.

Skills

Customer service

Staff supervision

Communication skills

Team collaboration

Problem solving

Tools

Athena EHR

Job description

Peninsula Community Health Services in Washington state seeks a Medical Clinic Manager to coordinate daily clinic operations and ensure high-quality patient care. The role supports staffing, training, and performance evaluation while working with program directors to optimize workflow and records in multiple locations.

The manager will supervise Medical Assistants, reception staff, and referral specialists; oversee staff meetings, marketing opportunities, and board participation when needed.