Wellness Center Front Desk & Promotions Assistant

Davenport University; Grand Rapids (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Davenport University in Grand Rapids (Lettinga Campus) seeks a Wellness Center Assistant to support front desk operations and be the first contact for students and guests. You will handle calls, direct inquiries, and assist the Wellness Center team in alignment with the university's mission.

Responsibilities include delivering great customer service, scheduling, confidentiality, creating promotional materials, updating the Wellness Center website, and adhering to NCAA/GLIAC policies, with

Qualifications

• High school diploma or GED required.
• Work study preferred.
• Enrollment in 6 credits (undergrad) or 3 (grad) while progressing academically.
• Maintain GPA 2.5 or higher.
• Strong customer service and professional appearance.

Responsibilities

• Provide GREAT customer service and anticipate needs of Wellness Center visitors.
• Promote University Cultural Values.
• Front desk duties: phone service, files, scheduling, assignments.
• Maintain confidentiality of student information.
• Create flyers and promo materials for events.
• Assist in maintaining the Wellness Center website.
• Follow NCAA/GLIAC and other policies.
• Participate in ongoing training seminars.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal skills

Professional appearance

Deadline-oriented

Conflict resolution

Teamwork

Communication

Problem solving

Customer focus

Education

High school diploma or GED

Work study preferred

Enrollment in 6 undergrad credits or 3 grad credits

Minimum 2.5 GPA

Job description

Davenport University in Grand Rapids (Lettinga Campus) seeks a Wellness Center Assistant to support front desk operations and be the first contact for students and guests. You will handle calls, direct inquiries, and assist the Wellness Center team in alignment with the university's mission.

Responsibilities include delivering great customer service, scheduling, confidentiality, creating promotional materials, updating the Wellness Center website, and adhering to NCAA/GLIAC policies, with