Wellness Center Front Desk & Guest Services Pro

Humboldt-Park-Health

Chicago (IL)

On-site

USD 20,000 - 29,000

Part time

3 days ago
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Benefits offered by this job

Employee discount at Wellness Center
Education reimbursement

Job summary

Humboldt Park Health in Chicago invites applicants for a part-time Wellness Center Reception Desk Attendant. You will greet guests, manage check-ins, handle registrations and class sign-ups, and provide friendly, efficient service at the front desk.

The role requires a high school diploma or GED, prior customer service experience, and basic computer skills; CPR/First Aid certification is expected. Spanish language ability is a plus, and there is an employee discount and education reimbursement

Qualifications

  • High School Diploma or GED.
  • Previous customer service experience preferred.
  • Excellent listening and communication skills.
  • Ability to stay composed under pressure.
  • Physically able to stand for long periods.
  • Passion for fitness and wellness.
  • CPR and First Aid certification.
  • Spanish language ability is a plus.

Responsibilities

  • Greet and assist members, guests and prospects at the front desk.
  • Manage front desk operations: check-in, registration, and fees.
  • Promote and sell wellness services and programs.
  • Schedule appointments and send reminders.
  • Maintain cash drawer and follow POS policies.
  • Coordinate with other departments for smooth operations.
  • Support member satisfaction surveys and feedback.

Skills

Customer service
Communication
Spanish (basic)

Education

High School Diploma or GED

Tools

Point-of-sale systems
Cash handling

Job description

Humboldt Park Health in Chicago invites applicants for a part-time Wellness Center Reception Desk Attendant. You will greet guests, manage check-ins, handle registrations and class sign-ups, and provide friendly, efficient service at the front desk.

The role requires a high school diploma or GED, prior customer service experience, and basic computer skills; CPR/First Aid certification is expected. Spanish language ability is a plus, and there is an employee discount and education reimbursement

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