Wellness Attendant & Front Desk Representative - Opener

ymcastark; Minerva (OH); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Complimentary membership

Discounted child care rates

Discounted programs

Job summary

Minerva Area YMCA is seeking a part-time front desk and wellness center associate to deliver friendly service to members and program participants at the Minerva location.

The role combines front desk duties with wellness center support, emphasizing member engagement, issue resolution, and program promotion. Part-time staff receive complimentary memberships and reduced rates for child care and most programs.

Qualifications

• Customer service or sales experience preferred.
• Strong computer skills including Microsoft Office.
• Ability to relate to diverse groups.
• First Aid/CPR/AED certification preferred; training provided.
• Knowledge of health and wellness fields.
• Understanding of exercise equipment and procedures.

Responsibilities

• Provide excellent service to members, guests, and program participants.
• Handle and resolve concerns.
• Promote and sell memberships and programs.
• Build relationships and connect community members to the YMCA.

Skills

Customer service

Communication

Empathy

Problem solving

Diversity awareness

Relationship building

Active listening

Tools

Microsoft Office

Job description

POSITION SUMMARY

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. Delivers excellent service to all members, guests, and program participants. This will be a dual role between the Wellness Center and Front Desk at the Minerva Area YMCA.

STARTING RATE

• $11.35/hr commensurate with experience

AVAILABLE HOURS

• Various days 5:30-10:30am throughout the week

QUALIFICATIONS

• Eagerness to welcome, connect, and engage with others.
• Strong listener with the ability to empathize and problem solve.
• Ability to relate effectively to diverse groups of people.
• Previous customer service, sales, or related experience.
• Solid computer skills and Microsoft Office experience required.
• Experience working with people of different backgrounds, abilities, opinions and perceptions.
• First Aid/CPR/AED certification preferred but will provide training
• Knowledge in overall health and wellness related fields
• In understanding of exercise equipment and procedures while in use

ESSENTIAL FUNCTIONS

• Provides excellent service to members, guests, and program participants contributing to member engagement.
• Handles and resolves concerns.
• Promotes and sells memberships and programs.
• Builds relationships and helps connect community members to the YMCA.

*** Part-time staff receive complimentary memberships and discounted rates for child care and most programs.