Wellness Attendant & Front Desk Representative

YMCA of Central Stark County; Minerva (OH); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Complimentary memberships

Discounted childcare

Job summary

YMCA of Central Stark County in Minerva is seeking a part-time associate to support the Wellness Center and Front Desk, delivering friendly service to members, guests, and program participants. This dual role emphasizes welcoming others, addressing concerns, and helping guests connect with YMCA programs.

Starting rate is $11.35 per hour, commensurate with experience. Available shifts include weekday afternoons and evenings, Saturday mornings, and additional hours as needed.

Qualifications

• Customer Service, sales, or related experience.
• Solid computer skills and Microsoft Office experience.
• Ability to relate to diverse groups of people.
• First Aid/CPR/AED certification preferred; training provided.
• Health and wellness knowledge.
• Understanding of exercise equipment and procedures.

Responsibilities

• Provides excellent service to members, guests, and program participants.
• Handles and resolves concerns.
• Promotes and sells memberships and programs.
• Builds relationships and connects community members to the YMCA.

Skills

Customer service

Sales experience

Microsoft Office

Empathy & listening

Diversity & inclusion

First Aid/CPR/AED

Health & wellness knowledge

Exercise equipment knowledge

Job description

POSITION SUMMARY

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. Delivers excellent service to all members, guests, and program participants. This will be a dual role between the Wellness Center and Front Desk at the Minerva Area YMCA.

STARTING RATE

• $11.35/hr commensurate with experience

AVAILABLE HOURS

• Weekday afternoons and evenings
• Saturday mornings
• Other shifts as needed

QUALIFICATIONS

• Eagerness to welcome, connect, and engage with others.
• Strong listener with the ability to empathize and problem solve.
• Ability to relate effectively to diverse groups of people.
• Previous customer service, sales, or related experience.
• Solid computer skills and Microsoft Office experience required.
• Experience working with people of different backgrounds, abilities, opinions and perceptions.
• First Aid/CPR/AED certification preferred but will provide training
• Knowledge in overall health and wellness related fields
• In understanding of exercise equipment and procedures while in use

ESSENTIAL FUNCTIONS

• Provides excellent service to members, guests, and program participants contributing to member engagement.
• Handles and resolves concerns.
• Promotes and sells memberships and programs.
• Builds relationships and helps connect community members to the YMCA.

*** Part-time staff receive complimentary memberships and discounted rates for child care and most programs.