Wellness Attendant & Front Desk Representative - Opener

YMCA of Central Stark County; Minerva (OH); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Complimentary membership

Discounted child care and programs

Job summary

YMCA of Central Stark County in Minerva, OH, seeks a part-time Wellness Center/Front Desk Associate. The role focuses on welcoming guests, delivering friendly service, and guiding members to programs and resources.

Responsibilities include handling inquiries, promoting memberships, and supporting wellness activities in a dual front desk and wellness setting. Starting at $11.35 per hour, the position supports mornings 5:30-10:30 am on various days, with training provided for certifications as

Qualifications

• Experience in customer service or related roles.
• Ability to engage and connect with a diverse group of people.
• Proficient with computers and Microsoft Office tasks.

Responsibilities

• Provide excellent service to members, guests, and program participants.
• Handle and resolve customer concerns and inquiries.
• Promote and sell YMCA memberships and programs.
• Build relationships and connect community members to YMCA resources.

Skills

Customer service

Sales experience

Microsoft Office

Active listening

Empathy

Diversity awareness

Problem solving

Tools

Microsoft Office

Job description

POSITION SUMMARY

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. Delivers excellent service to all members, guests, and program participants. This will be a dual role between the Wellness Center and Front Desk at the Minerva Area YMCA.

STARTING RATE

• $11.35/hr commensurate with experience

AVAILABLE HOURS

• Various days 5:30-10:30am throughout the week

QUALIFICATIONS

• Eagerness to welcome, connect, and engage with others.
• Strong listener with the ability to empathize and problem solve.
• Ability to relate effectively to diverse groups of people.
• Previous customer service, sales, or related experience.
• Solid computer skills and Microsoft Office experience required.
• Experience working with people of different backgrounds, abilities, opinions and perceptions.
• First Aid/CPR/AED certification preferred but will provide training
• Knowledge in overall health and wellness related fields
• In understanding of exercise equipment and procedures while in use

ESSENTIAL FUNCTIONS

• Provides excellent service to members, guests, and program participants contributing to member engagement.
• Handles and resolves concerns.
• Promotes and sells memberships and programs.
• Builds relationships and helps connect community members to the YMCA.

*** Part-time staff receive complimentary memberships and discounted rates for child care and most programs.