Well Concierge: Hospitality for a Wellness Destination

Anytime Fitness MN; Lake Elmo (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

The Well Concierge role invites friendly, hospitality-minded individuals to welcome guests and members, guide them through The Well’s unique experiences like Thermal Garden and Longevity Lab, and ensure a seamless visit. You’ll assist with café service, maintain a pristine space, and help guests feel valued from arrival to departure.

We seek people who enjoy connecting with others, pay attention to detail, and thrive in a fast-paced, team-oriented environment.

Qualifications

• Friendly, outgoing personality with a passion for hospitality.
• Enjoy connecting with people and creating positive experiences.
• Strong communication and customer service skills.
• Attention to detail and pride in maintaining a beautiful environment.
• Proactive, dependable team player.
• Ability to multitask and stay organized.
• Interest in health, fitness, wellness, and recovery.
• Previous hospitality or café experience is a plus, but not required.

Responsibilities

• Welcome and check in guests and members.
• Assist with reservations, scheduling, and questions.
• Provide engaging tours of The Well, including the Thermal Garden, Longevity Lab, Lyte House Café, and fitness spaces.
• Educate guests on experiences, amenities, and membership options.
• Help guests feel comfortable and prepared for their wellness experience.
• Deliver exceptional hospitality at every interaction.
• Assist with preparing and serving café offerings.
• Process purchases and guest transactions.
• Keep the café clean, organized, and stocked.
• Create a friendly and welcoming café environment.
• Wash, fold, and restock towels throughout the day.
• Maintain clean, organized, and inviting guest areas.
• Restock amenities and supplies.
• Assist with opening and closing procedures.
• Support the daily flow of guests throughout the facility.
• Take initiative to ensure The Well consistently looks and feels exceptional.

Job description

The Well Concierge role invites friendly, hospitality-minded individuals to welcome guests and members, guide them through The Well’s unique experiences like Thermal Garden and Longevity Lab, and ensure a seamless visit. You’ll assist with café service, maintain a pristine space, and help guests feel valued from arrival to departure.

We seek people who enjoy connecting with others, pay attention to detail, and thrive in a fast-paced, team-oriented environment.