Well-Being Corner Support Assistant (Student) (FWS)

American University; Washington (District of Columbia); On-site; USD 25,000 - 28,000; Part time

Job summary

The Well-Being Corner Support Assistant at American University assists daily operations of the Well-Being Corner, greeting students, staff, and visitors, and managing appointments.

This part-time, non-exempt role is available only to enrolled AU students with a Federal Work Study award, and requires strong customer service and organizational skills to support wellness programs and events across the campus. Shifts include weekday and weekend hours according to the posted schedule.

Qualifications

• Currently enrolled student at American University.
• Must have a Federal Work Study (FWS) award.

Responsibilities

• Front Desk Monitoring: greet clients and manage appointments.
• Space Maintenance: ensure clean, organized spaces and equipment.
• Outreach and Engagement: assist with health education materials and wellness programs.

Skills

Customer Service

Creativity

Decision Making

Education

Currently enrolled student at American University

Federal Work Study (FWS) award

Job description

Well-Being Corner Support Assistant

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community. This position is available only to enrolled American University students. Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions. FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWS funds, please contact American University's Office of Financial Aid.

Department

Well-Being Outreach & Prevention

Time Type & FLSA Status

Part time, FLSA Status: Non-Exempt

Job Description Summary

The Well-Being Corner Support Assistant supports the daily operations of the Well-Being Corner by providing outstanding customer service to students, staff, and visitors. This role is responsible for greeting clients, managing appointments, maintaining a welcoming environment, and assisting CWB staff with administrative and operational tasks.

Essential Functions

1. Front Desk Monitoring. Serve as the first point of contact for individuals entering the Well-Being Corner. Ensure appropriate access to all areas of the facility, including the Zen Den, Echo Box, Serenity Lounge, and other designated spaces. Oversee the use of Well-Being Corner equipment and resources such as yoga mats, gaming systems, massage chairs, and more.
2. Space Maintenance. Monitor facility spaces to ensure adherence to established policies and guidelines. Support the cleanliness and proper upkeep of equipment. Maintain orderly room setups for daily use and special programming.
3. Outreach and Engagement. Assist with the creation and distribution of health education materials, resources, and programs. Support Center for Well-Being staff with outreach activities, including demonstrations, presentations (e.g., mocktail events), and other wellness initiatives that occur in the Well-Being Corner. Ensure visitors have access to informational materials that promote well-being.

Competencies

• Serving Customers
• Championing Customer Needs
• Displaying Creativity
• Making Accurate Judgments and Decisions

Position Type / Expected Hours of Work

Part-time. 15 hours per week.

Salary Range

$18.40 per hour.

Required Education and Experience

Currently enrolled student at American University.
Student must have a Federal Work Study (FWS) award.

Additional Eligibility Qualifications

• Spring/Fall Semester(s) Hours: Monday-Friday: 9:30 am - 9:30 pm (2 - hour shifts).
• Saturday and Sunday: 12:30 pm - 8:30 pm (4 - hour shifts).
• Summer Hours: Sunday-Saturday: 10:30 am - 3:30 pm (5 - hour shifts).

Other Details

American University is an E-Verify employer. Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.

Equal Opportunity Statement

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

American University is a student centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world.