Welding Tech Support Specialist — Hybrid | Career Growth

Castolin Eutectic; Milwaukee (WI); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) matching

Paid time off

Hybrid work

Life Insurance

Short-Term Disability

Referral bonus

HSA & FSA

Company match

Job summary

Castolin Eutectic is seeking a Technical Support Specialist - Welding to serve as a technical resource for customers and the sales team across welding, brazing, and thermal spray applications. You will recommend processes and consumables, support product launches, and assist with troubleshooting while working closely with cross-functional teams.

Ideal candidates have hands-on welding experience, strong problem-solving skills, and the ability to translate technical information into practical

Qualifications

• Associate's or Bachelor's in Welding or related technical field.
• 1-2 years of welding, fabrication, manufacturing experience.
• Strong problem-solving and communication skills.

Responsibilities

• Answer technical questions from customers and sales team regarding welding, brazing, thermal spray, and related products.
• Recommend welding processes, consumables, and equipment for specific applications.
• Support sales by identifying opportunities for new products, equipment, and technologies.
• Assist customers with welding procedures and application recommendations.
• Research and evaluate competitive products and industry trends.
• Collaborate with Sales, Marketing, Customer Service, Purchasing, and Quality teams on technical projects.
• Participate in testing and evaluating welding products and applications.
• Assist with technical training for sales representatives and customers.

Skills

Welding experience

Technical support

Problem solving

Customer interaction

Microsoft Office

Education

Welding technology degree

Welding tech program graduate

Job description

Castolin Eutectic is seeking a Technical Support Specialist - Welding to serve as a technical resource for customers and the sales team across welding, brazing, and thermal spray applications. You will recommend processes and consumables, support product launches, and assist with troubleshooting while working closely with cross-functional teams.

Ideal candidates have hands-on welding experience, strong problem-solving skills, and the ability to translate technical information into practical