Hybrid Welding Tech & Sales Support

Castolin Eutectic; Menomonee Falls (WI); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical

HSA & FSA plans

Dental

Vision

401(k) company match

Hybrid work

Job summary

Castolin Eutectic in Wisconsin is seeking a Technical Support Specialist - Welding to serve as a technical resource for customers and the sales team, helping identify the best products, processes, and solutions for welding, brazing, and thermal spray applications.

The role blends hands-on welding experience with problem-solving, product evaluation, and collaboration with cross-functional teams to support customer success and product launches.

Qualifications

• 1-2 years of welding, fabrication, manufacturing, technical support, or related industrial experience.
• Familiarity with welding, brazing and thermal spray processes and technologies.
• Strong mechanical and technical aptitude.
• Excellent problem-solving and critical-thinking skills.
• Ability to analyze applications and recommend practical solutions.
• Strong verbal and written communication skills.

Responsibilities

• Answer technical questions from customers and sales team regarding welding, brazing, thermal spray, and related products.
• Recommend the best welding processes, consumables, and equipment for specific applications.
• Support sales initiatives by identifying opportunities for new products, equipment, and technologies.
• Assist customers with welding procedures and application recommendations.
• Research and evaluate competitive products and industry trends.
• Help investigate product performance concerns and determine root causes.
• Develop product cross-references and identify alternative solutions when products are unavailable.
• Collaborate with Sales, Marketing, Customer Service, Purchasing, and Quality teams on technical projects.
• Participate in testing and evaluating welding products and applications.
• Assist with technical training for sales representatives and customers.
• Contribute to product launches, inventory planning, pricing, and market analysis.

Skills

Welding

Technical support

Customer interaction

Problem solving

Communication

Education

Associate's Degree in Welding Technology

Bachelor's Degree in Welding Technology

Tools

MS Office

Job description

Castolin Eutectic in Wisconsin is seeking a Technical Support Specialist - Welding to serve as a technical resource for customers and the sales team, helping identify the best products, processes, and solutions for welding, brazing, and thermal spray applications.

The role blends hands-on welding experience with problem-solving, product evaluation, and collaboration with cross-functional teams to support customer success and product launches.