Welcoming Front Desk Receptionist, Healthcare Admin

Optalis Healthcare; Muskegon (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Optalis Healthcare in Muskegon is seeking a friendly Receptionist to be the first point of contact for residents, visitors, and staff. You will manage the front desk, answer phones, direct visitors, and provide basic clerical support.

The role requires a high school diploma, proficiency with Microsoft Office and phone systems, and strong communication and customer service skills. Healthcare or office reception experience is preferred.

Qualifications

• High school diploma or equivalent.
• Healthcare or office reception experience preferred.

Responsibilities

• Answer phones courteously, direct calls, and take messages.
• Welcome and direct visitors, vendors, and applicants; maintain visitor log.
• Provide accurate information to residents, families, and staff.
• Sort and distribute mail, packages, and messages.
• Assist with copying, filing, and data entry.
• Support survey readiness with accurate records.
• Maintain professional conduct and customer service.
• Operate MS Office and phone systems.
• Manage multiple tasks in a fast-paced environment.

Skills

Communication skills

Customer service

Multitasking

Professionalism

Education

High school diploma or equivalent

Tools

Microsoft Office

Phone systems

Job description

Optalis Healthcare in Muskegon is seeking a friendly Receptionist to be the first point of contact for residents, visitors, and staff. You will manage the front desk, answer phones, direct visitors, and provide basic clerical support.

The role requires a high school diploma, proficiency with Microsoft Office and phone systems, and strong communication and customer service skills. Healthcare or office reception experience is preferred.