Front Desk Specialist | Welcoming, Multi-tasking Support

Optalis Healthcare; Riverview (MI); On-site; USD 19,000 - 28,000; Full time

Job summary

Optalis Healthcare is seeking a Receptionist to be the first point of contact for visitors, residents, and staff. The role manages the front desk, answers phones, directs visitors, and provides essential clerical support to facility operations.

Typical hours are Monday through Friday, 8:00 AM to 3:00 PM. The position requires a high school diploma and offers opportunities to grow within a patient-focused environment that values professionalism, compassion, and reliable administrative support.

Qualifications

• Answer phones courteously and take accurate messages.
• Welcome and direct visitors, vendors, and applicants; maintain visitor log.
• Provide accurate information to residents, families, and staff.
• Sort and distribute mail, packages, and messages promptly.
• Assist with clerical tasks such as copying, filing, and data entry.
• Support survey readiness through professional conduct and accurate records.

Responsibilities

• Answer phones courteously, direct calls, and take messages.
• Welcome and direct visitors, vendors, and applicants; maintain visitor log.
• Provide accurate information to residents, families, and staff as requested.
• Sort and distribute mail, packages, and messages promptly.
• Assist with clerical tasks such as copying, filing, and data entry.
• Support survey readiness through professional conduct and accurate records.

Skills

Strong communication

Customer service

Microsoft Office

Phone systems

Multitasking

Education

High school diploma or equivalent

Job description

Optalis Healthcare is seeking a Receptionist to be the first point of contact for visitors, residents, and staff. The role manages the front desk, answers phones, directs visitors, and provides essential clerical support to facility operations.

Typical hours are Monday through Friday, 8:00 AM to 3:00 PM. The position requires a high school diploma and offers opportunities to grow within a patient-focused environment that values professionalism, compassion, and reliable administrative support.