Compassionate Front Desk Specialist (Healthcare)

Optalis Healthcare; Michigan; Hybrid; USD 29,000 - 38,000; Full time

Job summary

Optalis Healthcare in Bloomfield Hills, MI is seeking a friendly Receptionist to serve as the first contact for residents, families, and staff. You will manage the front desk, answer phones, greet visitors, and perform general clerical tasks to support facility operations.

The role requires a high school diploma, strong communication and customer service skills, and proficiency with Microsoft Office and phone systems.

Qualifications

• High school diploma or equivalent.
• Healthcare or office reception experience preferred.
• Prolonged sitting with occasional walking and standing.
• Ability to lift 5–40 lbs and push wheelchairs as needed.
• Proficiency with Microsoft Office and phone systems.

Responsibilities

• Answer phones courteously, direct calls, and take accurate messages.
• Welcome and direct visitors, vendors, and applicants; maintain visitor log.
• Provide accurate information to residents, families, and staff as requested.
• Sort and distribute mail, packages, and messages promptly.
• Assist with clerical tasks such as copying, filing, and data entry.
• Support survey readiness through professional conduct and accurate records.
• Strong communication and customer service skills.
• Organizational and clerical abilities.
• Proficiency with Microsoft Office and phone systems.
• Ability to handle multiple tasks in a fast-paced environment.

Skills

Communication skills

Customer service

Multitasking

Clerical abilities

Education

High school diploma or equivalent

Tools

Microsoft Office

Phone systems

Job description

Optalis Healthcare in Bloomfield Hills, MI is seeking a friendly Receptionist to serve as the first contact for residents, families, and staff. You will manage the front desk, answer phones, greet visitors, and perform general clerical tasks to support facility operations.

The role requires a high school diploma, strong communication and customer service skills, and proficiency with Microsoft Office and phone systems.