Welcoming Front Desk & Office Coordinator

Poulin | Willey Trial Lawyers; Columbus (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

A legal firm located in Columbus, Georgia is seeking an Office Coordinator to be the first point of contact for clients and visitors. This role requires excellent customer service skills, professionalism, and a detail-oriented approach. Responsibilities include greeting clients, managing calls, logging information, scheduling meetings, and maintaining an organized office environment. Ideal candidates will have prior experience in office administration and strong communication skills. A high school diploma is required, and familiarity with case management systems like Litify is a plus.

Qualifications

• Previous experience in front desk, office administration, or client-facing service.
• Customer service or call center experience strongly preferred.
• Excellent communication skills—both written and verbal.
• Organized, detail-oriented, and comfortable managing multiple priorities.
• Professional, empathetic, and client-centered approach.
• Familiarity with office or case management systems.

Responsibilities

• Greet clients and visitors warmly.
• Answer and route incoming calls.
• Collect and log basic intake information.
• Transfer clients to the right team members.
• Schedule and coordinate in-office meetings.
• Keep the office environment clean and organized.
• Participate in team meetings to align on standards.

Skills

Customer service

Communication skills

Organization

Empathy

Education

High school diploma or equivalent

Tools

Litify

Job description

A legal firm located in Columbus, Georgia is seeking an Office Coordinator to be the first point of contact for clients and visitors. This role requires excellent customer service skills, professionalism, and a detail-oriented approach. Responsibilities include greeting clients, managing calls, logging information, scheduling meetings, and maintaining an organized office environment. Ideal candidates will have prior experience in office administration and strong communication skills. A high school diploma is required, and familiarity with case management systems like Litify is a plus.