Welcoming Desk Program Assistant — Flexible Hours

LA Family Housing; Los Angeles (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health

Dental

Vision

Life Insurance

403B Retirement Plan

529 Education Savings Plan

Long Term Disability

Employee Assistance Program

Job summary

LA Family Housing is seeking a Program Assistant to manage the Welcome desk at our Service Centers and provide administrative support. The role requires strong communication, organizational skills, and the ability to handle confidential information with discretion.

Responsibilities include greeting guests, scheduling appointments, coordinating mail and supplies, and supporting staff with reports and documentation. Some evenings and weekends may be required.

Qualifications

• At least one year of administrative/clerical experience.
• Fluent in English; bilingual in Spanish preferred.
• Proficient with Excel, Word, Zoom and web-based scheduling software.

Responsibilities

• Create welcoming environment for all guests and manage front desk.
• Greet and assist guests at LAFH service centers; triage and guide to staff.
• Schedule appointments and coordinate with staff.
• Answer phone lines and manage emails.
• Coordinate with internal/external stakeholders to address guest needs.
• Prepare reports and assist with administrative tasks (memos, copies, fax, scan).
• Maintain supplies and organize program materials.

Skills

Fluent English

Bilingual Spanish

Typing

Excel

Word

Zoom

Scheduling software

Excellent verbal and written skills

Strong organizational skills

Time management

Team player

Tools

Numeric keypad

Job description

LA Family Housing is seeking a Program Assistant to manage the Welcome desk at our Service Centers and provide administrative support. The role requires strong communication, organizational skills, and the ability to handle confidential information with discretion.

Responsibilities include greeting guests, scheduling appointments, coordinating mail and supplies, and supporting staff with reports and documentation. Some evenings and weekends may be required.