Welcome Center Receptionist

Life Enriching Communities; New Albany (OH); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

PTO

Retirement match

On-site gym

Great facilities

Supportive culture

Meaningful work

Job summary

Life Enriching Communities in New Albany, OH seeks an organized professional for a full-time evening front desk role. You will answer calls, greet visitors, manage mail, and support campus operations with a warm, service-oriented approach.

Requirements include a High School Diploma or equivalent and demonstrated customer service experience. This position offers PTO, retirement match, and on-site amenities as part of our caring team culture.

Qualifications

• High School Diploma or equivalent required.
• Demonstrated customer service experience.

Responsibilities

• Answer and direct all incoming phone calls.
• Greet and direct all campus visitors.
• Manage mail, packages, and deliveries, including labeling for resident mailboxes.
• Maintain POA label binder.
• Coordinate communications across departments.
• Manage Guest Suite reservations and invoicing to Billing.
• Monitor fire and medical alarms.
• Assist residents with copies.

Skills

Customer service

Communication

Organizational skills

Education

High School Diploma or equivalent

Job description

Careers with purpose for people with passion

Now Hiring

Location: Wesley Woods

4588 Wesley Woods Blvd.

New Albany, OH

Job Id:4539

# of Openings:1

Role Information

• Location: Wesley Woods - 4588 Wesley Woods Blvd., New Albany, OH 43054
• Schedule: Full-Time: Monday- Friday, 3:00pm-11:00pm

Who We Are

Life Enriching Communities is a not-for-profit organization that provides exceptional everyday experiences for associates and residents in our vibrant senior living communities. Our values of respect, innovation, spirituality, and excellence guide everything we do, fostering a sense of extended family and teamwork within our community. Our residents are exceptional and kind, and our dedicated associates deliver a high level of service with grace and compassion. Join us in making a meaningful difference in the lives of seniors and their families.

What You’ll Love About Working Here

At Life Enriching Communities, we believe exceptional care begins with an exceptional team. Alongside our warm and welcoming environment, we offer a package of:

• Generous Paid Time Off (PTO)
• Retirement Fund with Company Match
• On-Site Gym
• Beautiful, state-of-the-art facilities
• A supportive team culture
• Work that truly makes a difference
• Excellent patient care ratios that support quality time with residents

You, our Ideal Candidate

You are a friendly and organized professional with a passion for customer service. You enjoy helping others, managing administrative tasks, and contributing to the safety and efficiency of community operations. You handle multiple responsibilities with ease and greet every visitor with a warm and welcoming attitude.

Responsibilities

• Answer and direct all incoming phone calls
• Greet and direct all campus visitors
• Manage mail: Receive and distribute incoming and internal mail, packages, and deliveries, as well as outgoing mail, including HP mail to proper POAs as needed or instructed; prepare labels for IL mail boxes as residents admit or withdraw or move to another level of care
• Maintain POA label binder as needed
• Communicate effectively among all departments across campus
• Manage all Guest Suite reservations; track and send invoicing to Billing Department
• Monitor fire and medical alarms
• Assist residents with copies, if needed

Requirements

• High School Diploma or equivalent
• Demonstrated customer service experience

Life Enriching Communities is an equal opportunity employer committed to workplace diversity and compliance with the applicable provisions of the Americans with Disabilities Act. We are a drug-free and tobacco-free workplace.

Whether you have years of experience in senior living or are new to the industry, LEC is looking for dedicated professionals who want to make a difference in the lives of older adults. We’re committed to providing our associates with career advancement opportunities, generous benefits, and an environment that supports, engages, and empowers.

We have great benefits

Becoming an associate of Life Enriching Communities offers you a wide range of benefits.