Welcome Center Coordinator

ROMARK PENNSYLVANIA LLC; Bethel (Berks County); On-site; USD 37,000 - 48,000; Full time

Job summary

ROMARK PENNSYLVANIA LLC is seeking a Welcome Center Coordinator to support daily trailer inbound/outbound operations at our Bethel, PA facility. You will log trailer details in the WMS, verify bills of lading, and ensure accurate tracking of shipments.

The role requires strong math, attention to detail, and excellent communication with drivers, carriers, and visitors. Daily tasks include logging, safety practices, and occasional snow removal in extreme weather.

Qualifications

• High school diploma or GED preferred.
• Strong mathematical skills and attention to detail.
• Previous general warehouse experience preferred.
• Strong computer skills, familiarity with Excel, Outlook, and other Microsoft Office products.
• Ability to read, write and speak English; read BOL documents.

Responsibilities

• Inbound responsibilities include logging trailer details into the WMS after verifying inbound bill of lading.
• Outbound responsibilities include dispatching trailers in WMS after verification of trailer number and seals.

Skills

Math skills

Attention to detail

Customer service

Communication

Computer skills

English literacy

Education

High school diploma or GED

Tools

Excel

Outlook

WMS

Job description

Why be average when you can be ROMARKABLE?Founded in 1954, Romark has established itself as a premier logistics provider with a strategic focus on innovation and technology, including robotics and automation, management of finished goods and plant support. The company leverages its leading-edge technology to provide best-in-class service to clients, including some of the world’s leading consumer packaged goods, pharmaceutical, and retail companies.As a family-owned company with integrity, we understand the importance of long-term relationships with our employees and their families, customers, and vendors based on respect, flexibility, hard work, and doing the right thing every day. We are currently recruiting for the position of Welcome Center Coordinator.Work Schedule: Monday-Thursday 6:00AM-4:00PMThe tasks and responsibilities required for the Welcome Center Coordinator are outlined below:Inbound responsibilities include “Arriving” and “Checking In” the trailer by entering related information, such as the trailer number and bill number from the inbound BOL into the WMS system after the trailer has been physically verified against the inbound bill of lading as per outlined procedures.Outbound responsibilities include “Dispatching” the trailer in WMS by entering related information, such as the carrier move ID and trailer number after the outbound loaded trailer has been physically verified for trailer number, box temperature, reefer setting and seals according to the provided Outbound Trailer Tracker sheet and per outlined procedures.Gates out empty trailers in WMS after physically verifying trailer is empty.Welcomes and logs in all visitors and contractors and contacts expecting parties.Maintain a manual log of Inbound and Outbound trailer activity.Ensures any maintenance or repair issues for the building facilities, vehicles and equipment are addressed and communicated to management.Exhibits safe behaviors and always promotes safe work practices.Participates in special projects as required.Perform other duties as assigned.The skills and responsibilities required of the Welcome Center Coordinator are outlined below:High school diploma or GED preferred.Strong mathematical skills and attention to detail.Previous general warehouse experience preferred.Strong computer skills, familiarity with EXCEL, Outlook, and other Microsoft Office products.Ability to frequently lift 35 lbs. and occasionally up to 75 lbs.Must have a high level of interpersonal skills to handle sensitive and confidential situations.Must have excellent communication skills while exhibiting a pleasant and professional demeanor when dealing with customers, carriers and drivers.Must have a reliable means of transportation and communication.Ability to read, write and speak English.Ability to read and interpret documents such as bill of lading (BOL).Maintain an acceptable personal appearance.Responsible for following good housekeeping rules to maintain a safe and clean working environment.Must be able to work outside in extreme weather conditions and perform light snow removal when necessary.