Welcome Center Attendant

YMCA of Greensburg; Greensburg (Westmoreland County); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Free membership

Free Parking

Community service

Job summary

The YMCA of Greensburg is seeking a Welcome Center Receptionist to greet members, guests, and potential members. You will promote YMCA programs, conduct tours, process paperwork, and manage data entry for memberships.

Hours vary with evening availability required; you will be part of a team dedicated to high-quality customer service and community wellbeing.

Qualifications

• Must be 18 years of age.
• High school diploma or GED required.
• Proficient in Microsoft Office.
• Criminal, Child Abuse, and FBI clearances required.
• Must provide Child Abuse, Pennsylvania Criminal Background, and FBI clearances.

Responsibilities

• Greet members and guests; promote YMCA programs and services.
• Conduct tours of the facility and explain offerings.
• Process membership paperwork and enter data into the membership system.
• Answer all incoming calls and handle inquiries; maintain cash drawer.
• Process membership changes and assist with daily operations.

Skills

Customer service

Communication

Problem solving

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Job DetailsJob Location: YMCA of Greensburg - Greensburg, PA 15601Position Type: Part TimeEducation Level: High School or EquivalentSalary Range: $12.00 - $12.00 HourlyTravel Percentage: Not ApplicableJob Shift: Day/Evening/WeekendsJob Category: Corporate/AdministrativeBe part of a team that has been serving Greensburg for over 155 years! Our mission is to put Christian principles into practice that build a healthy mind, body, and spirit for all.

Employee Benefits/Perks:

• Free individual & family membership to the YMCA (up to $850 value)
• Free Parking
• Other benefits for qualifying employees
• Service to your community

Position Summary

The Welcome Center Receptionist greets all members/potential members and guests; communicates and promotes all YMCA programs, activities and services; conducts tours, processes paperwork and enters data into the membership database; and handles all incoming and outgoing phone calls, maintains cash drawer and processes membership changes.

Hours vary - Evening availability required.

Qualifications

YMCA Competencies (Team Leader): Mission and People Oriented: Models YMCA mission and values. Ensures high-level customer service that differentiate the YMCA from other providers.

People Oriented: Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Builds relationships to create small communities. Effectively tailors communications to the appropriate audience.

Qualifications:

• 1. Must be 18 years of age and display the maturity to deal with a variety of circumstances and individuals.
• 2. Must have a high school diploma or GED
• 3. Proficient in Microsoft Office.
• 4. Criminal, Child Abuse, and FBI Clearances.
• 5. Must provide Child Abuse, Pennsylvania Criminal Background, and FBI clearances.

The YMCA of Greensburg is an Equal Opportunity Employer.

Physical Demands: The employee is occasionally required to reach with hands and arms and use legs to lift/move up to 25 lbs. occasionally.