Weight & Research Manager – NMFC & Compliance Lead

CrossCountry Freight Solutions; Bismarck (ND); On-site; USD 72,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Paid time off & holidays

Employee Assistance Program

Job summary

CrossCountry Freight Solutions is seeking a Weight & Research Manager in the Pricing department. The role leads the weighing and research function across the organization to ensure accurate freight classification, weight representation, and compliant invoicing for all shipments.

The position reports to the Director of Pricing, manages a team, and collaborates with Sales, Operations, and Compliance to drive audit accuracy and operational excellence while upholding safety and integrity in every

Qualifications

• 3+ years of experience in logistics, transportation, operations, or supply chain.
• 2+ years of management experience preferred.
• Ability to coach and develop a team to meet objectives.
• Ability to explain and document classification corrections clearly.
• Strong interpersonal, organizational, communication, analytical and decision-making skills.

Responsibilities

• Lead and develop the Weight & Research team to drive accountability and continuous improvement.
• Lead data-driven process improvements and monitor industry regulations and best practices.
• Ensure accuracy of weights, classifications, and invoicing across shipments.
• Review NMFC descriptions and classifications to protect revenue and audit accuracy.
• Collaborate with Sales, Operations, and Compliance to maintain compliance and efficiency.
• Monitor KPIs, prepare reports, and present findings to leadership.

Skills

Logistics management

Team leadership

Classification knowledge

Interpersonal communication

Job description

CrossCountry Freight Solutions is seeking a Weight & Research Manager in the Pricing department. The role leads the weighing and research function across the organization to ensure accurate freight classification, weight representation, and compliant invoicing for all shipments.

The position reports to the Director of Pricing, manages a team, and collaborates with Sales, Operations, and Compliance to drive audit accuracy and operational excellence while upholding safety and integrity in every