Weekend Veterinary Front Desk Specialist

First-State-Urgent-Vet; Wilmington (DE); Vor Ort; USD 25.000 - 29.000; Teilzeit

Benefits dieser Stelle

Health package: Medical, dental, and視s

Life insurance

Disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Zusammenfassung

First State Urgent Vet – Wilmington is seeking an outgoing Client Service Representative to be the welcoming face of our urgent care hospital. In this fast-paced setting, you will manage appointments, handle multi-line phones, and support clients with essential information while maintaining calm, compassionate service.

Ideal candidates are friendly, organized, and team-focused, with 1+ years in customer service or front-desk roles.

Qualifikationen

• 1+ years in a customer service or reception role
• Experience in veterinary reception or healthcare front desk strongly preferred
• Proficient with multi-line phone systems and in-person client interactions
• Experience using veterinary practice management software, especially Pulse
• Excellent verbal and written communication skills
• Calm, empathetic, and organized under stress

Aufgaben

• Greet clients and manage front-desk interactions
• Schedule appointments and coordinate calendars
• Answer multi-line phones and assist in-person clients
• Process transactions and maintain financial records
• Provide information about services and treatments to clients

Kenntnisse

Customer service

Reception

Phone management

Pulse software

Verbal communication

Written communication

Organization

Teamwork

Tools

Pulse software

Jobbeschreibung

First State Urgent Vet – Wilmington is seeking an outgoing Client Service Representative to be the welcoming face of our urgent care hospital. In this fast-paced setting, you will manage appointments, handle multi-line phones, and support clients with essential information while maintaining calm, compassionate service.

Ideal candidates are friendly, organized, and team-focused, with 1+ years in customer service or front-desk roles.