Weekend Track & Trace Specialist — Overnight

Automated Logistics Systems, LLC.; Michigan; On-site; USD 22,000 - 33,000; Full time

Job summary

Automated Logistics Systems (ALS) in Jackson, MI seeks a Weekend Track and Trace Specialist to monitor shipments, maintain real-time tracking, and deliver timely updates to Account Managers. The role requires weekend and overnight hours to safeguard service continuity and customer relationships.

You will identify delays, coordinate with carriers and internal teams, resolve exceptions, and ensure accurate documentation such as bills of lading and invoices.

Qualifications

• High school diploma or equivalent required.
• Previous experience in transportation, logistics, shipping, or trucking preferred.
• Familiarity with shipment tracking systems and transportation documentation is a plus.
• Strong attention to detail and organizational skills.
• Effective written and verbal communication skills.
• Ability to prioritize tasks, troubleshoot issues, and work independently during overnight hours.
• A dependable, team-oriented attitude with a strong sense of ownership and accountability.

Responsibilities

• Monitor freight movement from origin to destination and maintain real-time tracking updates.
• Serve as a primary point of contact for Account Managers regarding shipment status and updates.
• Identify and address shipment exceptions, coordinate with carriers and internal teams to resolve issues.
• Ensure documentation such as bills of lading, invoices, and customs paperwork is accurate and compliant.
• Collaborate with teammates to manage workloads and support continuous improvement.

Skills

Attention to detail

Strong communication

Organizational skills

Independent work during overnight hrs

Ownership & accountability

Education

High school diploma or equivalent

Tools

Shipment tracking systems

Job description

Automated Logistics Systems (ALS) in Jackson, MI seeks a Weekend Track and Trace Specialist to monitor shipments, maintain real-time tracking, and deliver timely updates to Account Managers. The role requires weekend and overnight hours to safeguard service continuity and customer relationships.

You will identify delays, coordinate with carriers and internal teams, resolve exceptions, and ensure accurate documentation such as bills of lading and invoices.