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Avantages offerts par ce poste
Paid holidays
Work from home days
Health insurance benefits
401(k) plan
Résumé du poste
A logistics firm in Taylor, MI is seeking a Track & Trace Representative to coordinate day-to-day shipments and ensure customer satisfaction. The role involves managing documentation, monitoring freight movement, and addressing customer concerns. Candidates should have customer service experience, strong attention to detail, and proficiency in Google Drive and Microsoft Suite. This position offers many benefits and competitive pay ranging from $17.00/hr to $21.00/hr.
Qualifications
1-3 years of work experience in customer service, operations, data entry, call center, dispatch or logistics.
Ability to prioritize and organize information while completing multiple tasks.
Responsabilités
Enter new load orders into our web-based software.
Initiate check calls to track and trace drivers.
Monitor freight to ensure accurate delivery times.
Maintain proper paperwork for each shipment.
Connaissances
Customer service experience
Strong attention to detail
Proficiency in Google Drive
Excellent written communication
Excellent teamwork skills
Formation
High school diploma or equivalent
Associate's degree
Outils
Microsoft Suite
Description du poste
A logistics firm in Taylor, MI is seeking a Track & Trace Representative to coordinate day-to-day shipments and ensure customer satisfaction. The role involves managing documentation, monitoring freight movement, and addressing customer concerns. Candidates should have customer service experience, strong attention to detail, and proficiency in Google Drive and Microsoft Suite. This position offers many benefits and competitive pay ranging from $17.00/hr to $21.00/hr.
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