Track & Trace Specialist — Fast-Paced Logistics

Circle Logistics, Inc; Taylor (MI); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Paid holidays

Work from home days

Health insurance benefits

401(k) plan

Job summary

A logistics firm in Taylor, MI is seeking a Track & Trace Representative to coordinate day-to-day shipments and ensure customer satisfaction. The role involves managing documentation, monitoring freight movement, and addressing customer concerns. Candidates should have customer service experience, strong attention to detail, and proficiency in Google Drive and Microsoft Suite. This position offers many benefits and competitive pay ranging from $17.00/hr to $21.00/hr.

Qualifications

• 1-3 years of work experience in customer service, operations, data entry, call center, dispatch or logistics.
• Ability to prioritize and organize information while completing multiple tasks.

Responsibilities

• Enter new load orders into our web-based software.
• Initiate check calls to track and trace drivers.
• Monitor freight to ensure accurate delivery times.
• Maintain proper paperwork for each shipment.

Skills

Customer service experience

Strong attention to detail

Proficiency in Google Drive

Excellent written communication

Excellent teamwork skills

Education

High school diploma or equivalent

Associate's degree

Tools

Microsoft Suite

Job description

A logistics firm in Taylor, MI is seeking a Track & Trace Representative to coordinate day-to-day shipments and ensure customer satisfaction. The role involves managing documentation, monitoring freight movement, and addressing customer concerns. Candidates should have customer service experience, strong attention to detail, and proficiency in Google Drive and Microsoft Suite. This position offers many benefits and competitive pay ranging from $17.00/hr to $21.00/hr.