Night Tracking & Logistics Ops Specialist

ITS Logistics; Fort Worth (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

ITS Logistics in Fort Worth, TX is seeking a reliable Tracking & Tracing Specialist for the brokerage division. You will track current shipments, maintain driver relationships, and provide timely updates to customers using our TMS system.

The role requires the ability to work evening and midnight hours, strong written and verbal communication, and high attention to accuracy. Start date is October 12th with a schedule from ~7pm to 4:30am.

Qualifications

• One year of experience in the transportation industry preferred.
• Ability to work evening and midnight hours.
• Strong written and verbal communication and documentation in TMS.
• Excellent interpersonal skills and perseverance under pressure.

Responsibilities

• Track and trace current shipments in ITS network.
• Maintain relationships with drivers and provide support as needed.
• Provide timely and accurate communications to all customers.
• Review and communicate effective handoffs each shift and assess network state daily.
• Utilize technology to track orders for on-time delivery.
• Ensure loads are on time and track/trace updates are sent per cadence.
• Escalate concerns, delays, losses, or revenue issues to the proper chain of command.
• Work efficiently with a high level of accuracy.
• Other duties as assigned.

Skills

Communication

Business writing

Verbal communication

Interpersonal skills

Grit

Night shift

TMS docs

Transportation experience

Tools

TMS

Job description

ITS Logistics in Fort Worth, TX is seeking a reliable Tracking & Tracing Specialist for the brokerage division. You will track current shipments, maintain driver relationships, and provide timely updates to customers using our TMS system.

The role requires the ability to work evening and midnight hours, strong written and verbal communication, and high attention to accuracy. Start date is October 12th with a schedule from ~7pm to 4:30am.