Weekend Spa Concierge & Social Media Coordinator

Flow Head Spa; Cornelius (NC); On-site; USD 28,000 - 38,000; Full time

Job summary

Flow Head Spa in Cornelius, NC seeks a friendly Front Desk Receptionist to greet clients, answer phones, schedule appointments, and support daily salon operations. You will manage check-ins/outs, handle laundry, restock refreshments, and assist therapists as needed.

The role requires social media savvy, strong communication, and a professional demeanor to ensure every guest has an outstanding experience from arrival to departure. Weekend availability (Fri–Sun) is required.

Qualifications

• Experience in front desk or customer service is preferred.
• Must be social media savvy and able to manage social media accounts.

Responsibilities

• Answer phones and schedule appointments.
• Manage social media accounts and engage with followers.
• Greet clients warmly upon arrival.
• Respond to client inquiries and provide refreshments.
• Handle laundry, towels, robes, and linens.
• Manage check-in and check-out processes efficiently.
• Assist head spa therapists and maintain a clean area.
• Provide general administrative support.

Skills

Customer service

Social media management

Communication skills

Multitasking

Tools

Social media platforms

Job description

Flow Head Spa in Cornelius, NC seeks a friendly Front Desk Receptionist to greet clients, answer phones, schedule appointments, and support daily salon operations. You will manage check-ins/outs, handle laundry, restock refreshments, and assist therapists as needed.

The role requires social media savvy, strong communication, and a professional demeanor to ensure every guest has an outstanding experience from arrival to departure. Weekend availability (Fri–Sun) is required.