Weekend-Shift Patient Check-In Concierge

UnitedHealth Group; Somerville (MA); On-site; Confidential; Part time

Job summary

UnitedHealth Group in Somerville, MA is seeking a Patient Check-In Representative to greet patients, verify demographics and insurance information, and perform health screenings during medical appointments. The role includes cash handling, collecting co-pays and balances, ensuring proper registration in the Practice Management System, and updating referrals as needed.

The position requires a High School Diploma/GED and 1+ years of admin or customer service experience, with reliable

Qualifications

• High School Diploma/GED required.
• 1+ year administrative or patient/customer service experience.
• Reliable transportation.
• Basic computer skills and ability to navigate multiple systems.

Responsibilities

• Greet patients and perform health screening.
• Verify demographics and insurance in the Practice Management System.
• Handle check-in, collect payments, and balance daily cash.
• Assist with referrals and Epic system data entry.
• Complete end-of-day cash reconciliation and banking tasks.

Skills

Customer service

Cash handling

Multi-tasking

Attention to detail

Computer proficiency

Education

High School Diploma/GED

Job description

UnitedHealth Group in Somerville, MA is seeking a Patient Check-In Representative to greet patients, verify demographics and insurance information, and perform health screenings during medical appointments. The role includes cash handling, collecting co-pays and balances, ensuring proper registration in the Practice Management System, and updating referrals as needed.

The position requires a High School Diploma/GED and 1+ years of admin or customer service experience, with reliable