Weekend Resident Concierge: Craft Welcoming Communities

Bozzuto; Atlanta (GA); Hybrid; USD 29,000 - 30,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

Bozzuto in Atlanta is seeking a Resident Concierge to greet residents and prospects, build ongoing positive relationships and ensure a stellar first impression when home. You will personalize interactions, know residents' names and preferences, and support a welcoming community.

The role includes event planning, front desk organization, package handling, social media engagement, and encouraging residents to share feedback.

Qualifications

• 2+ years of experience in a hospitality, retail, travel or hotel environment
• Outstanding communication skills, both written and verbal
• A sharp professional appearance
• Competent with various software, apps and computer programs
• An eye for detail and a knack for anticipating a customer's needs
• A customer-focused mentality
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
• Generating awareness, interest and excitement via social media
• Encouraging happy customers to share the love by writing reviews on social networking sites
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
• Working weekends or evenings depending on the shift

Skills

Hospitality experience

Outstanding communication skills

Professional appearance

Attention to detail

Customer-focused

Lifting up to 25 pounds

Job description

Bozzuto in Atlanta is seeking a Resident Concierge to greet residents and prospects, build ongoing positive relationships and ensure a stellar first impression when home. You will personalize interactions, know residents' names and preferences, and support a welcoming community.

The role includes event planning, front desk organization, package handling, social media engagement, and encouraging residents to share feedback.