Part-Time Resident Concierge — Welcoming & Event-Focused

Bozzuto; Miami (FL); On-site; USD 29,000 - 31,000; Part time

Benefits offered by this job

Bonus opportunities

Job summary

Bozzuto in Miami, FL is seeking a Part Time Resident Concierge to welcome residents and guests, build relationships and maintain a vibrant community.

You will handle front desk duties, coordinate events, encourage positive reviews and manage packages while supporting a welcoming, professional atmosphere. The role requires weekend/evening shifts and a friendly, proactive service mindset.

Qualifications

• 2+ years’ experience in a hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal
• A sharp professional appearance
• Competent with various software, apps and computer programs
• An eye for detail and a knack for anticipating a customer’s needs
• A customer-focused mentality
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
• Generating awareness, interest and excitement via social media
• Encouraging happy customers to share the love by writing reviews on social networking sites
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
• Working weekends or evenings depending on the shift

Skills

Hospitality experience

Communication skills

Professional appearance

Software proficiency

Attention to detail

Customer-focused

Lifting up to 25 lbs

Job description

Bozzuto in Miami, FL is seeking a Part Time Resident Concierge to welcome residents and guests, build relationships and maintain a vibrant community.

You will handle front desk duties, coordinate events, encourage positive reviews and manage packages while supporting a welcoming, professional atmosphere. The role requires weekend/evening shifts and a friendly, proactive service mindset.