Weekend Overnight Concierge: Host, Engage & Build Community

Bozzuto

Charlotte (NC)

On-site

USD 26,000 - 29,000

Full time

16 hours ago

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Job summary

Bozzuto’s Weekend Overnight Resident Concierge role is based in Charlotte. You’ll be the first point of contact for prospects and residents, taking ownership of first impressions and relationships with a friendly, personalized approach, including managing packages and events.

You’ll work 11pm–7am on weekends, with opportunities for bonuses and growth within a supportive team. The ideal candidate has 2+ years in hospitality or related fields, strong communication, a neat professional appearance,

Qualifications

2+ years’ experience in hospitality, retail, travel or hotel environment.
Outstanding communication skills, both written and verbal.
Professional appearance and customer-focused mindset.
Ability to lift up to 25 pounds.

Responsibilities

Solve problems and provide timely assistance to residents and prospects with care.
Plan events and activities to engage residents and foster community.
Build brand loyalty through consistently positive experiences.
Generate awareness and excitement via social media.
Encourage customers to write reviews on social networks.
Organize front desk logs, package rooms, club reservations and freight elevators.
Work weekends or evenings depending on the shift.