Weekend-Ready Server — Guest Experience Pro

flagshiprestaurantgroup; Nashville (TN); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Dining discounts

Benefits package

PTO after 3 years

Training program

Milestone celebrations

Advancement opportunities

Job summary

Flagship Restaurant Group is seeking a guest‑centric team member who delights in hospitality and helping guests. You will learn and share knowledge about our food and beverage offerings while maintaining a warm, polished service style.

Attention to detail, strong communication, and the ability to thrive in a fast‑paced environment are essential. The role emphasizes teamwork, clean presentation, and a positive guest experience across all shifts.

Qualifications

• Provide friendly, attentive service that leaves guests feeling valued.
• Be well‑versed in all areas of our food, beverages, and steps of service to confidently make recommendations.

Responsibilities

• Use Toast POS to take orders, process payments, and ensure accuracy.
• Maintain a clean and welcoming environment for guests.
• Collaborate with the team to keep a smooth workflow.
• Address guest feedback with a positive attitude to turn challenges into opportunities.

Skills

Team player

Excellent communication

Detail oriented

Customer service

Food & beverage knowledge

Calm under pressure

Tools

Toast POS

Job description

Flagship Restaurant Group is seeking a guest‑centric team member who delights in hospitality and helping guests. You will learn and share knowledge about our food and beverage offerings while maintaining a warm, polished service style.

Attention to detail, strong communication, and the ability to thrive in a fast‑paced environment are essential. The role emphasizes teamwork, clean presentation, and a positive guest experience across all shifts.