Guest Experience Host | Fast-Paced Hospitality

flagshiprestaurantgroup; Houston (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Dining discounts

Comprehensive benefits (dental, vision

Life insurance

Training program

Career advancement opportunities

Job summary

Flagship Restaurant Group is seeking a friendly host to create a warm welcome for guests and manage seating with efficiency. You will handle waitlists, assist with carry-out, and help deliver food to tables while answering questions about the menu.

The role emphasizes guest service in a fast-paced environment, organization, and teamwork. Familiarity with OpenTable and Toast is a plus and growth opportunities exist within the group.

Qualifications

• You’re a friendly, approachable team player with a passion for hospitality.
• You have excellent communication skills and are comfortable engaging with guests and team members.
• You’re eager to learn about our food, beverages, and to-go process to provide top-notch service.
• You thrive in a fast-paced environment and can handle multiple tasks with ease.

Responsibilities

• Seat guests promptly and efficiently, ensuring they feel comfortable and valued.
• Manage the waitlist, assist with carry-out orders, and help deliver food to tables as needed.
• Be knowledgeable about the menu and assist guests with any questions they may have.
• Maintain a clean, organized, and welcoming area for guests throughout their visit.
• Collaborate with the team to maintain smooth operations and provide exceptional service.
• Familiarity with OpenTable and Toast systems is a plus!

Skills

Hospitality

Communication

Teamwork

Multitasking

Detail orientation

Tools

OpenTable

Toast

Job description

Flagship Restaurant Group is seeking a friendly host to create a warm welcome for guests and manage seating with efficiency. You will handle waitlists, assist with carry-out, and help deliver food to tables while answering questions about the menu.

The role emphasizes guest service in a fast-paced environment, organization, and teamwork. Familiarity with OpenTable and Toast is a plus and growth opportunities exist within the group.