Guest-First Server | Hospitality & Service Expert

flagshiprestaurantgroup; Chicago (IL); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Dining discounts

Benefits package including dental, vis

Life insurance

Job summary

Flagship Restaurant Group is seeking a hospitality professional to provide friendly, attentive service and share knowledge about our menu with guests. You’ll use Toast POS to take orders and process payments, while maintaining a clean, welcoming environment and collaborating with the team for smooth operations.

We value calm professionalism under pressure, a passion for guest experiences, and a willingness to learn about food and beverages to enhance guest satisfaction.

Qualifications

• Strong guest-service orientation and positive attitude.
• Excellent communication and interpersonal skills.
• Detail-oriented, organized, and able to maintain cleanliness and presentation.
• Willingness to learn about food and beverages and share knowledge with guests.
• Calm and professional under high-pressure situations.

Responsibilities

• Provide friendly, attentive, and personalized service to guests.
• Be knowledgeable about food, beverages, and steps of service; confidently answer questions.
• Use Toast POS to take orders, process payments, and ensure accuracy.
• Maintain a clean, welcoming environment for guests.
• Collaborate with team to ensure smooth workflow and assist in other areas as needed.
• Address guest feedback positively and turn challenges into exceptional service.

Tools

Toast POS

Job description

Flagship Restaurant Group is seeking a hospitality professional to provide friendly, attentive service and share knowledge about our menu with guests. You’ll use Toast POS to take orders and process payments, while maintaining a clean, welcoming environment and collaborating with the team for smooth operations.

We value calm professionalism under pressure, a passion for guest experiences, and a willingness to learn about food and beverages to enhance guest satisfaction.