Weekend-Ready Client Services Host — Energetic & Growth‑Oriented

Floyd's 99 Barbershop; Highlands Ranch (CO); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Employee assistance program (discounts

Health benefits for full-time

Growth opportunities

Fun and relaxed environment

Nationwide locations

Job summary

Floyd's 99 Barbershop in Highlands Ranch, CO is seeking a full-time Client Services Host to support a busy shop. You will answer phones, schedule treatments, upsell services, and help customers with estimates and wait times while maintaining a clean retail space.

The role requires weekend/evening availability and a friendly, professional demeanor to keep clients happy and ensure smooth daily operations. Excellent teamwork and confidentiality are essential in this fast-paced setting.

Qualifications

• 2+ years of customer service in retail, hospitality, or beauty.
• Experience in a fast-paced environment.
• Excellent collaboration and communication skills, over phone and in person.
• Commitment to helping others and teamwork.
• Strong organizational, detail, and time-management abilities.
• Ability to maintain confidentiality.
• Flexible schedule including nights and weekends.

Responsibilities

• Answer phone calls, schedule treatments, and respond to questions.
• Promote our extensive range of services and upsell treatments or products when possible.
• Provide cost estimates and wait times before scheduling an appointment.
• Assist with general cleaning to keep our retail space looking great.

Skills

Customer service

Phone communication

Team collaboration

Time management

Confidentiality

Flexible schedule

In-person interaction

Job description

Floyd's 99 Barbershop in Highlands Ranch, CO is seeking a full-time Client Services Host to support a busy shop. You will answer phones, schedule treatments, upsell services, and help customers with estimates and wait times while maintaining a clean retail space.

The role requires weekend/evening availability and a friendly, professional demeanor to keep clients happy and ensure smooth daily operations. Excellent teamwork and confidentiality are essential in this fast-paced setting.