Weekend Patient Access & Registration Specialist

Banner Health; Mesa (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Weekend shift premium

Full benefits

Job summary

Banner Health in Mesa, Arizona, is seeking a Patient Access Services Representative for ER registration to be the first point of contact for patients and families, greeting arrivals, verifying insurance, and initiating registration with care and empathy.

This role requires handling patient demographics, estimating services, collecting liability, and coordinating with clinical staff to ensure smooth patient flow. Weekend shifts are included with on-call and holiday coverage; training is provided.

Qualifications

• High school diploma/GED is required.
• Customer service or patient financial services experience preferred.
• Ability to manage multiple tasks with minimal supervision.
• Strong interpersonal, oral, and written communication skills.
• Knowledge of common office software and typing ability required.

Responsibilities

• Greet patients, verify insurance, and process registration quickly and compassionately.
• Collect patient financial liability and assist with financial counseling.
• Ensure all documentation is accurate, secure, and compliant.
• Collaborate with clinical teams to optimize patient flow and satisfaction.
• Use multiple systems to streamline intake and record-keeping.

Skills

Customer service

Multitasking

Communication skills

Attention to detail

Teamwork

Education

High school diploma/GED

Tools

Office software

EHR systems

Job description

Banner Health in Mesa, Arizona, is seeking a Patient Access Services Representative for ER registration to be the first point of contact for patients and families, greeting arrivals, verifying insurance, and initiating registration with care and empathy.

This role requires handling patient demographics, estimating services, collecting liability, and coordinating with clinical staff to ensure smooth patient flow. Weekend shifts are included with on-call and holiday coverage; training is provided.