Patient Access Specialist - ER Registration & Insurance

Banner Health; South Tucson (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Tuition assistance

Job summary

Banner Health in Tucson, AZ seeks a Patient Access Services Representative for the ER Registration-Hosp to be the first contact for patients entering care. You will verify insurance, collect financial liability, and assist with financial counseling while ensuring accurate, compliant documentation.

Ideal candidates excel in fast-paced settings, have strong communication skills, and are detail-oriented with a tech-savvy approach to using EHR systems and multiple care teams.

Qualifications

• High school diploma/GED is required.
• Must have customer service skills or knowledge of patient financial services.
• Requires ability to manage multiple tasks simultaneously with minimal supervision and to work both independently and collaboratively in a team environment.

Responsibilities

• Greet patients, verify insurance, and complete registration quickly and compassionately.
• Collect patient financial liability and assist with financial counseling.
• Ensure documentation is accurate, secure, and compliant.
• Collaborate with clinical teams to optimize patient flow and satisfaction.
• Utilize multi-system technology to streamline patient offerings, intake and record-keeping.
• Demonstrate positive patient experience through effective communication.

Skills

Customer service

Communication

Multitasking

Detail-oriented

Tech-savvy

Education

High school diploma

Tools

EHR systems

Job description

Banner Health in Tucson, AZ seeks a Patient Access Services Representative for the ER Registration-Hosp to be the first contact for patients entering care. You will verify insurance, collect financial liability, and assist with financial counseling while ensuring accurate, compliant documentation.

Ideal candidates excel in fast-paced settings, have strong communication skills, and are detail-oriented with a tech-savvy approach to using EHR systems and multiple care teams.